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2nd Line Support Engineer

Job Title: 2nd Line Support Engineer
Contract Type: Contract
Location: London
Salary: Negotiable
Start Date: Asap
Reference: 11564
Contact Name: Jefferson Wiredu
Contact Email:
Job Published: April 18, 2019 13:22

Job Description

Job Description

Our client is renowned for their excellent installation service within the IT Industry.


Rubicon Consulting is currently recruiting for a 2nd Line Support Engineers for a contract position based in London.


Responsibilities/Experience: -

  • Troubleshoot PC related problems either via phone, remote tools or desktop support.
  • Re-image new machines to current build for deployment PC/MAC Creating documentation of current support processes
  • Support and set up meetings with technologies such as Polycom cisco Jabber
  • Configuring, backing up and Restore both iPads, iPhones and android mobile devices
  • Work to Service Level Agreements (SLA’s) in pressurised environments.
  • Will need to be prepared to travel to various sites at a moment’s notice.

Qualification/Requirement: -

  • Minimum 3-5 years of experience in Windows & MAC 2nd Line Support
  • Strong in Microsoft Servers, Operating Systems and Technologies and Citrix environments
  • Ideally, you will be an MCITP certified Enterprise Desktop Administrator which includes Windows 7 /10 Configuring and Windows 7/10 Desktop Administrator.

Please contact me for more information should this be suitable, alternatively, if you know someone who may be looking for a job like this, please feel free to pass this on.

Our Company

Rubicon Consulting is a Talent management consultancy which helps you to optimise business performance and competitive advantage by choosing the right people first time!