Our client is renowned for their excellent installation service within the IT Industry.
Rubicon Consulting is currently recruiting for a 1st Line Support Engineers for a contract position based in London.
- High level Customer Service Skills and enjoys customer contact
- High level of personal communications skills
- Able to provide first line resolution over a wide range of issues
- Confident and skilled in a MS Windows environment, using MS Office 365
- Friendly and calming phone manner
- Motivated and enthusiastic under pressure
- Enjoys analysing problems and providing resolutions
- Able to learn and react to changing circumstances rapidly
- Basic hardware troubleshooting skills
- Able to hold priorities and control in a pressured environment
- Exposure to email usage and/or administration
- Used to working in an end user environment
- Microsoft based operating systems knowledge and experience of using
- Basic Server admin (adding and creating users)
- Strong communication and troubleshooting skills
- Smart business-like appearance clean and presentable appearance.
Please contact me for more information should this be suitable, alternatively, if you know someone who may be looking for a job like this, please feel free to pass this on.
Rubicon Consulting is a Talent management consultancy which helps you to optimise business performance and competitive advantage by choosing the right people first time!