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1st Line Support Engineer

Job Title: 1st Line Support Engineer
Contract Type: Contract
Location: London
Salary: Negotiable
Start Date: Asap
Reference: 11565
Contact Name: Jefferson Wiredu
Contact Email:
Job Published: April 18, 2019 13:01

Job Description

Job Description

Our client is renowned for their excellent installation service within the IT Industry.


Rubicon Consulting is currently recruiting for a 1st Line Support Engineers for a contract position based in London.

Responsibilities: -

  • High level Customer Service Skills and enjoys customer contact
  • High level of personal communications skills
  • Able to provide first line resolution over a wide range of issues
  • Confident and skilled in a MS Windows environment, using MS Office 365
  • Friendly and calming phone manner
  • Motivated and enthusiastic under pressure
  • Enjoys analysing problems and providing resolutions
  • Able to learn and react to changing circumstances rapidly
  • Basic hardware troubleshooting skills
  • Able to hold priorities and control in a pressured environment
  • Exposure to email usage and/or administration
  • Used to working in an end user environment
  • Microsoft based operating systems knowledge and experience of using
  • Basic Server admin (adding and creating users)
  • Strong communication and troubleshooting skills
  • Smart business-like appearance clean and presentable appearance.

Please contact me for more information should this be suitable, alternatively, if you know someone who may be looking for a job like this, please feel free to pass this on.

Our Company

Rubicon Consulting is a Talent management consultancy which helps you to optimise business performance and competitive advantage by choosing the right people first time!